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Mobile messaging terms

SMS Terms

These SMS terms apply when a customer opts in to receive CellularPort text messages related to buyback services, service updates, special offers, discounts, and account support.

Last updated: June 13, 2026

Program Name and Description

  • Program name: CellularPort SMS Program.
  • Messages may include buyback quote updates, shipment instructions, inspection status, payout notifications, service updates, special offers, discounts, and customer support messages from CellularPort.
  • Message frequency varies based on your requests, account activity, and opted-in communication preferences.

Opt Out and Rejoin

  • You can cancel the SMS service at any time. Text STOP to +1 (346) 585-2689 or to the number that sent the message.
  • After you send STOP, we will send an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from that program.
  • To rejoin, sign up again through the same opt-in method and CellularPort may resume sending SMS messages after consent is provided.

Help, Rates, and Carrier Notice

  • If you are experiencing issues with the messaging program, reply HELP for assistance or contact buyback@cellularport.com or (832) 475-9896.
  • Message and data rates may apply for messages sent to you from us and to us from you. For questions about your text or data plan, contact your wireless provider.
  • Carriers are not liable for delayed or undelivered messages.

Privacy

  • For privacy-related inquiries, please review the CellularPort Buyback Privacy Policy.
  • SMS opt-in data and consent are handled as described in the Privacy Policy and are not shared with third parties or affiliates for marketing or promotional purposes.